It should be along the left-hand side, under your company’s profile picture. Navigate to your reviews section on your Facebook business page. How to Report a Fake or False Review on Facebook in 2019 We can reach out directly to a Facebook representative to move the process along (and bug them about how much a false review can damage your business). However, if you have a Facebook partner like us, there’s a workaround to make the process speedier. If you want to delete one bad Facebook review, what you’ll have to do is report it and wait for action on Facebook’s part. Yes-but not the way you think, and it will take some time. Scroll down until you see the “Reviews” section, then switch it to “Off.” Don’t forget to save your settings!Ĭan I Delete One Bad Review from My Page? Step 3: Now that you’re in the Settings menu choose the “Edit Page” option from the left-hand sidebar. Step 2: Once you’re using Facebook as the correct page, click the “Settings” option located on the right-hand side, above your cover photo: You can switch between pages using the white arrow in the upper right-hand corner: First, log in and make sure you’re using the platform as your page (not your personal account). Step 1: Removing reviews on Facebook in 2019 is the same as 2018. Step-By-Step How To Remove Reviews From Your Facebook Page in 2019 But first, I urge you to read our content team lead’s timeless blog post, “ Should You Remove Facebook Reviews?”Īlso be sure and check out our post, 5 Steps to Fix a Bad Google Review > Be warned that removing individual reviews is a long process (see further below) and that the only immediate solution is to turn off the reviews tab. So, if you’re looking to remove negative or fake reviews from Facebook, we’ll show you how it’s done. Heck, I only hire companies and go to restaurants with more than 3.5 stars for their average review rating. It’s true: 84 percent of people trust online reviews as much as friends, and 68 percent of consumers will often go straight to a business’s social media profile to read reviews.
Unfortunately, negative comments and reviews about your business can do more than just hurt your pride-they can hurt your bottom line. While all this transparency and ease of communication has helped grease the wheels of customer service, it’s also a roadblock if you get stuck on the wrong side of a bad review. It also doesn’t help that social media makes it easy for consumers to publicly shout about bad service, complain of unfair pricing, and even drag up personal grudges against the business owner.
When they’re unhappy, they’re VERY vocal about it. The guide below should help you solve the issue, and if you’re interested in digital marketing services as a complete strategy, we’re happy to help! *Author’s Note: Most digital marketing companies-us included-do not offer Facebook review removal help as a stand-alone service.
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